Contact us
Have a question about an order, an activation key or a product? Our team is at your disposal and will reply as soon as possible, generally within 24 hours (working days).
Our contact details
- Email: info@odinkey.com
- Company: CHKEY OÜ (Estonia)
Response hours
We handle requests Monday to Friday, from 9:00 to 18:00 (Paris time). Messages received at weekends or on public holidays are handled on the next working day.
Before writing to us
For faster handling, please remember to include your order number and the email address used when purchasing. Many answers can already be found in our Frequently Asked Questions (FAQ) and on our Delivery & Returns page.
Key not received or activation problem?
First check your junk mail (spam) folder and the “Orders” section of your customer account. If the problem persists, write to us at info@odinkey.com stating your order number: we will step in quickly.